Packaging and complaints

Stairs and sill boards are stored on pallets according to dimensions up to the total weight of the palette up to 1000 kg, interlaced with polystyrene cuts, secured with PP tape against displacement and overlapped PVC or stretch foils.

Each palette bears the order label with the number of pieces on the pallet. Handling of pallets is done only with forklifts with carrier forks or loading forks.

Do not stacke pallets! Storage alerts - Product edges are brittle - take extra care when handling and folding on pulling, irreversible edge damage.

Product claims must be made in writing prior to its instalatio into the construction site - excluding third party effects. In the complaint, the subject of the claim must be specified in writing. The manufacturer undertakes to initiate a complaint settlement as soon as possible. A solution will be written in which the complaint will be presented.